- Promotion types and how they work
- Eligibility, wagering and account conditions
- Casino game selection linked to our bonus promotions
- Payments, mobile access and practical notes
Promotion types and how they work
We design our promotional calendar around a limited number of recurring formats so that each registered player can identify the offer type instantly. New customers typically encounter our new-player bonus first, then move on to reload deals, bundles of free rounds and time-limited tournaments. Every format includes a defined structure, a defined rule set and a set reporting sit at in the cashier so balance and progress stay auditable. The FitzBet Casino app surfaces the same promotions with the same mechanics, and players moving between desktop and mobile keep their bonus state intact.
Across our bonus catalogue, four formats cover the majority of activity. Welcome offers pair an initial deposit with reward credit, reloads reward later top-ups, free-spin packages tie to specific slot titles, and cashback gives back a percentage of net deficit over a specified period. Tournament and tournament ladders run alongside these formats and award prize pools independent of deposit size. Every campaign is announced with a clear start date, end date and qualifying product so that the terms are not ambiguous.
| Promotion type | Typical trigger | Bonus form | Standard condition |
|---|---|---|---|
| Welcome offer | First verified deposit | Match percentage plus free spins | 35x wagering on bonus credit |
| Reload bonus | Qualifying deposit on selected days | Match percentage up to a fixed cap | 30x wagering on bonus credit |
| Free spin bundle | Deposit or in-game opt-in | Set number of spins on a named slot | Winnings converted to bonus credit |
| Cashback | Net position over a weekly window | Percentage of net losses returned | Low or zero wagering requirement |
| Tournament reward | Play on featured games during the event | Leaderboard cash or bonus pool | Settled after event verification |
The wagering figures shown above reflect our default range and are not adjusted per player. Where a promotion departs from these defaults, the full rule set is published on the promotion page before a player opts in, and our cashier echoes the same text. Reward credit and real-money balance are kept in individual ledgers, so stake allocation follows a set order: promotional funds are used only after the real-funds balance reaches zero.
Eligibility, wagering and account conditions
Our eligibility criteria are deliberately narrow. One bonus is active per player, per household and per device fingerprint at any one time, and a new promotion cannot be claimed while an earlier playthrough requirement remains pick. The FitzBet Casino app casino on mobile app enforces the same one-bonus policy as the website on desktop, so switching devices does not reset the limit. Accounts must be completely verified, with matching personal details, before any withdrawal applied to bonus credit is processed.
Wagering applies to the promotional credit only, not to the qualifying deposit. Distinct game types contribute at different rates, and a handful of reel titles and classic table games are excluded from promotional play altogether. Maximum wager per round is capped while a bonus is active, and breaching the cap voids the bonus and any winnings derived from it. The full exclusion list and the contribution chart are published with each promotion and form part of the agreement entered into at opt-in.
- One active bonus per account, with no stacking across concurrent offers.
- Wagering is calculated on bonus credit using the published contribution rates.
- Maximum stake limits apply to every round until wagering is complete.
- Withdrawal requests before wagering completion forfeit the remaining bonus.
- Account verification, including proof of identity and payment method, is required before payout.
Our cashier shows a live wagering tracker for every running promotion, including the remaining amount, the percentage completed and the expiry time. Players are able to close an active bonus at any time from our cashier, which converts the remaining reward credit to a cancelled state and returns any associated real-funds balance for normal play.
Casino game selection linked to our bonus promotions
Our game catalogue is organised so that promotional play and regular play function as two layers of the same product. Slots, live dealer tables, game displays, scratch cards and instant-win titles are tagged with a bonus-eligibility flag in our system, and that flag decides whether a stake contributes to wagering. A brief summary of the main categories and their typical contribution rates is shown below, with the exact figures for every running promotion visible on the promotion page.
| Casino game category | Bonus contribution | Typical features | Notes for bonus play |
|---|---|---|---|
| Video slots | 100% | Free spins, multipliers, bonus buy rounds | Most free spin bundles attach here |
| Classic slots | 100% | Simple reel sets, fixed paylines | Often included in reload offers |
| Live casino tables | 10% | Real dealers, side bets, multi-camera streams | Low contribution, often excluded from welcome credit |
| Table games | 10% | Blackjack, roulette, baccarat variants | Stake caps apply during wagering |
| Instant win and scratch | 50% | Quick reveal mechanics, fixed prize tiers | Used in short-duration campaigns |
| Game shows | 10% | Wheel-based formats, multiplier rounds | Treated as live casino for bonus purposes |
Bonus buy mechanics on selected slot games are treated as standard slot play for contribution purposes, yet the highest permitted stake cap still applies to each separate spin, including those purchased through the bonus buy entry point. A small number of high-variance titles are excluded from promotional play entirely; the live list is kept on the bonus terms page and is refreshed whenever a provider adjusts its content policy.
Payments, mobile access and practical notes
We support account funding and withdrawals through a particular set of payment methods that include cards, bank transfer and several regulated e-wallets. Deposits are credited immediately in most cases, while withdrawal timing depends on the chosen method and on the completion of account verification. Bonus-relevant withdrawals follow the same payment channel as deposits wherever the provider supports a return carry, and our cashier records the full transaction history for every player.
Access from a mobile device is delivered through the fitzbet mobile casino app and through the responsive phone-friendly site, both of which connect to the same account, that same balance and the same promotional state. The app mirrors the cashier layout used from a desktop computer, including the tracker for wagering, the activation of a bonus flow and the document upload transfers for verification. Push notifications are used only for opted-in communications about new promotions and player history, and can be controlled from the player profile at any time.
As a practical summary, our promotions are built around a limited number of formats, a single running bonus rule, transparent wagering rates and a fixed contribution from the game table. Every figure cited in this article is the default used across our regular offer set, and any departure from these defaults is noted on the relevant promotion page before a player opts in. Members who want a full breakdown of a specific campaign can pick our cashier, pick the current promotion and watch the full rules before reaching out to our player help team for clarification.